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Terms and Conditions

Last updated: January 2025

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1. Agreement to Terms

By accessing and using Victorialottoclub's sports betting platform, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, you must not use our services.

2. Eligibility Requirements

To use our services, you must:

  • Be at least 18 years of age
  • Be a legal resident of Australia
  • Have the legal capacity to enter into contracts
  • Not be excluded from gambling activities
  • Provide accurate and complete registration information

3. Account Registration and Security

3.1 Account Creation

You must create an account to access our betting services. You are responsible for:

  • Providing accurate and truthful information
  • Maintaining the confidentiality of your login credentials
  • Notifying us immediately of any unauthorized access
  • Ensuring only you use your account

3.2 Identity Verification

We require identity verification before processing withdrawals. You must provide valid government-issued identification and proof of address when requested.

4. Betting Rules and Conditions

4.1 Placing Bets

All bets are subject to:

  • Acceptance by Victorialottoclub
  • Sufficient account balance
  • Compliance with betting limits
  • Market availability and closure times

4.2 Bet Settlement

Bets are settled based on official results and may be voided in cases of:

  • Technical errors or system malfunctions
  • Obvious pricing mistakes
  • Fraudulent activity
  • Event cancellation or postponement

5. Financial Terms

5.1 Deposits and Withdrawals

Financial transactions are subject to:

  • Minimum and maximum limits
  • Processing times and fees
  • Anti-money laundering checks
  • Source of funds verification

5.2 Responsible Gambling Limits

You can set deposit, loss, and session limits to promote responsible gambling. These limits cannot be decreased immediately and may require a cooling-off period.

6. Prohibited Activities

The following activities are strictly prohibited:

  • Using multiple accounts
  • Sharing account access with others
  • Attempting to manipulate odds or outcomes
  • Using automated betting systems
  • Engaging in fraudulent or illegal activities
  • Circumventing our security measures

7. Intellectual Property

All content on our platform, including logos, text, graphics, and software, is owned by Victorialottoclub and protected by intellectual property laws. You may not reproduce, distribute, or modify our content without permission.

8. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

9. Limitation of Liability

Victorialottoclub's liability is limited to the maximum extent permitted by law. We are not liable for:

  • Indirect, consequential, or punitive damages
  • Technical issues or system downtime
  • Third-party actions or services
  • Market volatility or unexpected events

10. Dispute Resolution

Any disputes arising from these terms will be resolved through:

  1. Direct communication with our customer support team
  2. Internal complaints procedure
  3. Independent dispute resolution services
  4. Australian courts as a last resort

11. Regulatory Compliance

Victorialottoclub operates under Australian gambling laws and regulations. We comply with:

  • Interactive Gambling Act 2001
  • Anti-Money Laundering and Counter-Terrorism Financing Act
  • Privacy Act 1988
  • State and territory gambling regulations

12. Account Suspension and Termination

We may suspend or terminate your account for:

  • Violation of these terms
  • Fraudulent or suspicious activity
  • Failure to provide required documentation
  • Requests from regulatory authorities
  • Business reasons with appropriate notice

13. Changes to Terms

We may update these Terms and Conditions periodically. Significant changes will be communicated through our platform or via email. Continued use of our services constitutes acceptance of updated terms.

14. Governing Law

These Terms and Conditions are governed by Australian law, and any disputes will be subject to the jurisdiction of Australian courts.

15. Contact Information

For questions about these Terms and Conditions, please contact us:

  • Email: [email protected]
  • Phone: 1800 SMART BET (1800 762 782)
  • Mail: Victorialottoclub Legal Department, PO Box 1234, Sydney NSW 2000